.support-page{max-width:850px}.support-page>header{margin:0 0 28px}.support-page>header h1{font-size:30px;letter-spacing:-.7px;margin:0 0 12px}.support-page>header p{color:var(--muted);font-size:13px;line-height:1.8;margin:0}.support-request{padding:28px;border:1px solid var(--line);border-radius:16px;background:var(--surface)}.support-request>label,.support-request #support-description>label{display:block;font-size:13px;font-weight:700;margin:0 0 12px}.support-request select{width:100%;min-height:50px;margin:0}.support-request [hidden]{display:none!important}.support-request #support-description{padding-top:28px;margin-top:26px;border-top:1px solid var(--line)}.support-request #support-message-help{color:var(--muted);font-size:12px;line-height:1.8;margin:0 0 14px}.support-request textarea{display:block;width:100%;min-height:160px;resize:vertical;line-height:1.8;margin:0 0 22px}.support-request .btn{min-height:46px;padding:12px 20px}.support-request h2{font-size:18px;margin:0 0 12px}.support-request p{font-size:13px;line-height:1.9;color:var(--muted)}.support-page>.btn{margin-bottom:24px}@media(max-width:650px){.support-request{padding:20px}.support-page>header h1{font-size:27px}.support-request .btn{width:100%}}

/* Atendimentos separados, com histórico próprio por ticket. */
.support-ticket-list,.support-ticket-detail{max-width:1000px;min-width:0}.support-ticket-list{margin-top:42px}.support-ticket-list>header{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-bottom:22px}.support-ticket-list>header h1,.support-ticket-list>header h2{font-size:22px;letter-spacing:-.5px;margin:0 0 9px}.support-ticket-list>header p{font-size:12px;line-height:1.8;margin:0;color:var(--muted)}.support-ticket-list>header>span{font-size:11px;color:var(--muted);white-space:nowrap}.support-ticket-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}.support-ticket-card{display:flex;flex-direction:column;padding:22px;border:1px solid var(--line);border-radius:16px;background:var(--surface);text-decoration:none;color:var(--ink);min-width:0;transition:border-color .15s,background .15s}.support-ticket-card:hover{border-color:var(--blue);background:var(--notice-bg)}.support-ticket-card:focus-visible,.support-back:focus-visible{outline:3px solid var(--blue);outline-offset:4px}.support-ticket-card-top{display:flex;align-items:center;justify-content:space-between;gap:12px}.support-card-icon{display:grid;place-items:center;width:36px;height:36px;border:1px solid var(--line);border-radius:10px;color:var(--blue)}.support-ticket-list svg,.support-ticket-detail svg{width:19px;height:19px;flex:none}.support-ticket-status{display:inline-flex;align-items:center;gap:7px;font-size:10px;line-height:1.6;font-weight:600;color:var(--muted)}.support-ticket-status i{width:6px;height:6px;border-radius:50%;background:#dba957;flex:none}.support-ticket-status.is-answered i{background:#39b994}.support-ticket-card h3{font-size:15px;line-height:1.65;letter-spacing:-.2px;margin:18px 0 10px;overflow-wrap:anywhere}.support-ticket-card>p{font-size:12px;line-height:1.8;color:var(--muted);margin:0 0 24px;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;overflow-wrap:anywhere}.support-ticket-card>footer{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-top:auto;padding-top:15px;border-top:1px solid var(--line);font-size:10px;color:var(--muted)}.support-ticket-card>footer>span:last-child{display:flex;align-items:center;gap:6px;color:var(--blue);font-weight:600}.support-ticket-card>footer svg{width:14px;height:14px}.support-empty{padding:38px 24px;text-align:center;border:1px dashed var(--line);border-radius:16px}.support-empty>span{color:var(--blue)}.support-empty h3{font-size:15px;margin:14px 0 10px}.support-empty p{font-size:12px;line-height:1.8;color:var(--muted);margin:0 auto;max-width:380px}.support-back{display:inline-flex;align-items:center;min-height:44px;color:var(--blue);font-size:13px;text-decoration:none;font-weight:600;margin-bottom:22px}.support-thread-header{display:flex;align-items:center;justify-content:space-between;gap:24px;padding-bottom:26px;border-bottom:1px solid var(--line)}.support-eyebrow{color:var(--muted);font-size:10px;letter-spacing:1px;font-weight:600}.support-thread-header h1{font-size:26px;line-height:1.45;letter-spacing:-.6px;margin:12px 0 8px;overflow-wrap:anywhere}.support-thread-header p{font-size:11px;color:var(--muted);margin:0}.support-thread-header>.support-ticket-status{flex:none;padding:8px 12px;border:1px solid var(--line);border-radius:20px}.support-thread-messages{list-style:none;margin:0;padding:30px 0;display:grid;gap:24px}.support-entry{display:flex;gap:13px;align-items:flex-start;padding-right:44px}.support-entry.is-mine{padding-right:0;padding-left:44px;flex-direction:row-reverse}.support-entry-avatar{display:grid;place-items:center;width:34px;height:34px;flex:none;border:1px solid var(--line);border-radius:10px;color:var(--blue);background:var(--surface)}.support-entry article{border:1px solid var(--line);background:var(--surface);padding:18px 22px;border-radius:0 14px 14px 14px;min-width:0;flex:1}.support-entry.is-mine article{background:var(--notice-bg);border-color:var(--notice-border);border-radius:14px 0 14px 14px}.support-entry article>header{display:flex;align-items:center;flex-wrap:wrap;gap:8px 14px;font-size:11px}.support-entry article strong{font-size:12px}.support-entry time{color:var(--muted);font-size:10px;margin-left:auto}.support-opening-label{color:var(--muted);font-size:9px;flex-basis:100%}.support-entry article>p{font-size:14px;line-height:1.85;margin:12px 0 0;white-space:pre-wrap;overflow-wrap:anywhere}.support-reply-box{border:1px solid var(--line);border-radius:16px;padding:22px;background:var(--surface);margin:4px 0 0}.support-reply-box>label{display:block;font-size:13px;font-weight:700;margin:0 0 14px}.support-reply-box textarea{display:block;width:100%;min-height:94px;max-height:300px;resize:vertical;margin:0;line-height:1.8;font-size:13px}.support-reply-box>div{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-top:16px}.support-reply-box>div>span{font-size:10px;line-height:1.7;color:var(--muted)}.support-reply-box .btn{display:inline-flex;align-items:center;justify-content:center;gap:10px;min-height:44px;padding:11px 18px;font-size:12px}.support-reply-box .btn svg{width:17px;height:17px}.support-ticket-unavailable{font-size:13px;color:var(--muted);line-height:1.8}
@media(max-width:850px){.support-ticket-grid{grid-template-columns:1fr}.support-thread-header{align-items:flex-start;flex-direction:column;gap:15px}.support-entry{padding-right:20px}.support-entry.is-mine{padding-left:20px}}
@media(max-width:650px){.support-ticket-list>header{align-items:flex-start;flex-direction:column;gap:10px}.support-thread-header h1{font-size:22px}.support-entry,.support-entry.is-mine{padding:0;gap:8px}.support-entry-avatar{width:26px;height:26px;border-radius:8px}.support-entry-avatar svg{width:15px;height:15px}.support-entry article{padding:15px}.support-entry article>p{font-size:13px}.support-entry article>header{gap:7px}.support-entry time{font-size:9px}.support-reply-box{padding:18px}.support-reply-box>div{align-items:stretch;flex-direction:column;gap:12px}.support-ticket-card{padding:20px}.support-ticket-card>footer{flex-wrap:wrap;gap:10px}}
@media(prefers-reduced-motion:reduce){.support-ticket-card{transition:none}}